SUPPORT, CONTACT & LEGAL
HELP CENTRE
Is eKasi a bank or wallet?
No. eKasi is a marketplace for discovering, buying and redeeming EDM vouchers. Wallets and payment rails are handled by group infrastructure partners outside of eKasi.
How do I get a voucher?
Join on WhatsApp or visit a participating merchant to get your EDM voucher — no bank account or complicated sign-up needed.
Where can I use my voucher?
At spaza shops, salons, restaurants, butcheries, taxis, tuckshops and participating online stores — more areas are added regularly.
Is it safe to use?
Yes. Transactions run on secure, trusted group infrastructure built for everyday community commerce.
CONTACT
LEGAL
eKasi Digital Mall is a consumer and merchant-facing digital marketplace where vouchers are discovered, purchased, issued and redeemed. eKasi is not a wallet, not a bank, not a payment service provider, not an automated clearing house, and not the settlement or clearing entity.
Wallets and payment rails are provided by group infrastructure partners and sit outside eKasi. Merchant payments are handled through platform processes. Merchant agreements available on request.